RN
Rudi N
1 reviews | Active since Jan 2021
09 Jun 2021, 11:35
Cancellation of contract
I have contacted vodacom several times for cancelation of a contract without them processing it. The latest claim is that they can not cancel due to my account being in arrear's. This is not true and the automated system does not even recognize my number. Totally unprofessional and they bully their clients.
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Vodacom's replyOfficial
09 Jun 2021, 13:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2021, 13:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team