PP
Peter P
1 reviews | Active since Mar 2014
20 May 2021, 14:00
Cancellation of Contract
I am so ****ed off with Vodacom, so much for being brand loyal, I have been with them since the biggining of time, never used any other service provider, but of late they are annoying me period, they continue to bill me for a contract that ended and cancelled in Feb 2021, you call them every time, you get a different call center agent, then they will tell you that they are escallating your issue, it it escallation after escallation without resolution, I am gatvol with them now, period.
I am thinking of cancelling all the contracts that I have with them once and for all, their service is poor and they shouldn't even try to blame COVID's working home conditions, they need to shape up.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
20 May 2021, 18:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 May 2021, 18:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
