AH
Ayub H

1 reviews | Active since May 2011

23 Apr 2017, 11:58

Cancellation Of Contract

<p>Well I took out a contract on the 22/04/2017 about 14.30pm from Vodacom 4u and wanted to cancel the contract tyhe next day 23/04/20174 10:35am spoke to the store assistant Aneesa who advised mei cannot cancel the contract and she spoke to her manager so i advised her i have 7 days cooling of period and she was upset on call so i calledup her manager as well and he also refused to cancel the contract advising me there is no such thing of the cpa well if the lines are not cancelled simple i just not pay them</p> <p>i have no time for thios have been with Vodacom for years and never had that ****ing **** attitude online sales are better than store await feedback ASAP</p>

0
Replies (3)
Vodacom
Vodacom's reply23 Apr 2017, 13:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AH
Ayub H's update24 Apr 2017, 10:51
Reviewer Update

Hi still await feedback regarding this outrage madness

Vodacom
Vodacom's reply28 Apr 2017, 07:47
Official

Dear Ayub Haziz,

Feedback has been provided.

Regards,

Cassandra