1 reviews | Active since Feb 2017

23 Feb 2017, 13:45

Cancellation of contract

<p>have been trying to cancel my contacts with Vodacom for the past couple of months (6 lines).</p> <p> </p> <p>They give me a story after a story. I requested a copy of the contract which indicates where I am not allowed to cancel. They just blatantly refuse to give it to me.</p> <p> </p> <p>My Name is Jerome John Watson and telephone in question is ********** 866</p> <p> </p> <p>Thanks</p> <p> </p> <p>Jerome</p>

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2017, 14:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team