Cancellation of Contract
<p>On the 3rd of January I contacted Vodacom contract retension centre requesting a premature cancellation quote. After 24 hours I called Vodacom again requesting them that I have not received this quote. The consultant informed that he cannot send me the quote as the number is already on prepaid. I asked him what the amount outstanding is on the contract he said R0. I called Vodacom again numerous times to make sure , they all said R0 now I get invoiced.</p> <p> </p> <p>I will not pay that money if the fault was at vodacom!!!!</p> <p> </p> <p>I called to make sure and all of them informed me that I do not have to worry.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is monday today , I have not had ANY feedback as to what Vodacom is planning to do??????
Service Service Service
It is monday today , I have not had ANY feedback as to what Vodacom is planning to do??????
Service Service Service
