vM
vijay M

1 reviews | Active since May 2010

23 Nov 2016, 13:39

Cancellation of contract

<p>I have requested vodacom to cancel my contract two months before and i paid money for what is called pre mature cancellation and then they migrated to another package, i had to go through so much to cancel all of the drama, lately i received a statement with huge amount which i am not suppose to be getting after cancellation what a hectic process to go through vodacom, vodacom is the worst when it comes to support they are waste of time please stay away anybody from vodacom, why the hell i have to pay now after cancellation of contract, isnt it b...****</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 14:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team