1 reviews | Active since Oct 2012
Cancellation of contract
<p>I contacted vodacom in September to end a sim contract at the end of October (as the contract was coming to an end anyway at the end of October but i didnt want it to automatically renew on a month to month basis) but nothing was done and now I'm forced to pay for November as well because they claim that it wasnt cancelled at all. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has contacted me and will be sorting out this matter.
Vodacom has contacted me and will be sorting out this matter.