Cancellation of Contract
<p>Vodacom is UNBELIEVABLE!!!! I have after 9 years decided to cancel my contract, and was told I need to give them 30days. My contract is due to expire 03 Dec, and after calling to cancel I am told that I will still be billed for the FULL month of DEC as they cant only allocate for the 1st 3 days of the month!!! How very convenient for VODACOM, this is SO dishonest. How the hell do you get away with this???? I must adhere to the rules and regulations of your contract but you can do what ever you want??? Lets milk the client for another R1000 before she leaves. If they cancel before then, I will be charged a 'premature cancellation' - let get this straigh, 3 days!!! premature cancellation of R600, so they dont give you any choice!!! I am LIVID. I cant believe they get away with this.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
