CV
Chenay V

1 reviews | Active since Jul 2016

19 Jul 2016, 10:37

Cancellation of Contract

<p>Contract Cancellation of data line ********** 725</p> <p> </p> <p>I sent an email to ********** on the 14th April 2016; 15 April 2016 & 17 June 2016. And again today.</p> <p> </p> <p>This contract has still not been cancelled???????????</p> <p> </p> <p>The number needs to remain active but I need the contract to be cancelled. </p>

0
Replies (1)
Vodacom
Vodacom's reply19 Jul 2016, 11:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team