CANCELLATION OF CONTRACT
<p> </p> <p>My smart S contract ended on 31 May 2016, I contacted Vodacom two weeks before my contract expired to terminate it and migrate to a data contract only of 2Gig.</p> <p>The lady I spoke to did everything and promised that from first of June I would be on new contract of only data. On 1st of June I switched my phone off and on again and realised I was still on smart S, since then I have spoken to more than 10 people who promised to escalate it and change it effective this month. Today I checked and I am still on Smart S contract. I DONT WANT THIS CONTRACT, PLEASE CANCEL EVERYTHING UNDER MY NAME</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
