1 reviews | Active since Nov 2013
Cancellation of Contract
<p>Dear Sir/Ma'am,</p> <p> </p> <p>i have been trying tom cancel my contract with Vodacom for past 3 months now.</p> <p>And last month , when i called them i was told i was in errors i needed to pay R99 which i paid and the requested them to cancel my contract. That was on the 9th April and the agent told me that the contract has be terminated.</p> <p>And the initial contract was R79 and i receive 100 minutes and now it has changed drastically to 100 minutes but i pay R220 who on earth will accept just contract. and now i am being harrased with phones and smses every day.</p> <p>My understanding was that my contract with ****** vodacom was terminated on the 9th April.</p> <p>Contract number :I***6 phone number *** if they want me to take my services elsewhere i will do so happily.</p> <p> </p> <p>I am not going to pay the amount i do not know. as i have requested my contract to be terminated as per my call i made on the 9th and i have proof of the payment and they keep recordings as well.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
