LH
Lene H

1 reviews | Active since Oct 2015

04 Nov 2015, 15:10

Cancellation of contract

After my last 2 complaints of the same query, still, I heard NOTHING from Vodacom's Legal Department. Actually, I received a letter of demand to pay my account! I do not now how to get it in their heads that I CANCELLED the account for how many times now, the first time more than 2 years ago!!!! Their account system is BAD, more than BAD!!! If I could mark complaint to worse, to bad, to very bad, I would have done that! How bad can they get? Let us have a look!!!!

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Replies (1)
Vodacom
Vodacom's reply04 Nov 2015, 15:25
Official
Hello LeneHoffman,

We are currently investigating this matter and will make contact with you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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