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Claire H
1 reviews | Active since Nov 2013
09 Sept 2020, 10:09
Cancellation of contract
Hi cancelled my Vodacom contract in April and I paid the premature cancellation fee of over R2000 and I am STILL getting charged every month. It would be great if a vodacom agent could email me and let me know that my contract has finally being cancelled
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Vodacom's replyOfficial
09 Sept 2020, 10:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 10:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team