Cancellation of Contract

Item: Vodacom
Rating: 2
Author: Rudolf S

Good Day,

I have been trying to cancel my contract for over a week now. Send numerous e-mails, no reply. Call the Call Center and when they pick up the phone they hang up.

How can it be sooo difficult to get hold of someone at Vodacom.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 May 2020, 08:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 May 2020, 08:36

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Rudolf S's updateReviewer Update

20 May 2020, 10:05

Good Day,

Please make contact via e-mail.

Rudolf S's update20 May 2020, 10:05

Reviewer Update

Good Day,

Please make contact via e-mail.