NG
Neels G

1 reviews | Active since Aug 2012

07 Jun 2019, 08:57

Cancellation of Contract

My Problems with Vodacom started on the 19-Dec-2017. I have dared to cancel my contract with them and they have slammed me with bill second to none. I have paid the cancellation fees of R7,866.21 and send all the relevant information to ********** within 2 days. (21-Dec-2017)

I requested Vodacom to please acknowledge the cancellation and they never did.

Consequently, I have send them 64 times the same e-mail and I have faxed it to them. 100% Useless exercise.

Today I have received a letter of final demand from them and I just do not know what to do with these people anymore.

I think this is because of BEE that we must now pay the price for incompetence on the Supplier side. Thanks to our regime that forces this on them in reverse **************.

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2019, 09:09
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team