Cancellation of contract

I have sent an email twice to the following vodacom email address ********** and till date no response received. I have sent communication on the 16th of May and 20 May advising them that I am giving notice for a contract that needs go be cancelled.

I followed up yesterday asking that they confirm my email and again no response. I was advised in a previous email and can use this email address when I want to give notice.

On Tue, 19 Feb 2019 at 7:20, **********

********** wrote:

Dear

Thank you for completing the Authentication process.

Kindly be advised our records indicate the below date, should you wish to cancel the contracts please provide us with a notice period of 20 (twenty) business days or Contact the Cancelations Division on ********** (free from a Vodacom sim):