BS
Bianca S

1 reviews | Active since Apr 2018

18 Apr 2018, 13:35

Cancellation of contract

Cancellation not actioned I asked for my contract to be cancelled, I have paid the early cancellation fee and emailed and the proof of payment and emailed the signed quotation. I have yet to receive any confirmation of cancellation. I have emailed twice and still no cancellation of contract. Please cancel the contract immediately.

Please email me at **********

Bianca Schaal

0
Replies (1)
Vodacom
Vodacom's reply18 Apr 2018, 13:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team