1 reviews | Active since Jan 2018
CANCELLATION OF CONTRACT
We have cancelled our contract with Vodacom on 28/2/2016 and ported our nrs to Cell C. I am still awaiting the money that they deducted from my account *******ly which is ***** and phoned numerous times and was being transferred from the one to the other and already spoken to 15 different consultants who all promised to call back to no avail. This is pathetic and i am in the process to open a ***** case against them for taking money *******ly from my account.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Simone
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Hi Simone
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
RJ