1 reviews | Active since Dec 2017
Cancellation of contract
Bad customer service experience ever, the device taken back to the company but I'm still getting debit for what, cause I didn't even use it or open the sim card for that matter, customer centric doesn't apply in this company, very bad bad customer service, I wouldn't recommend any of my friends or family to vodacom, why am I debited if I don't have the phone with me, very bad customer service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team