NB
NELLIE B

1 reviews | Active since Nov 2017

04 Nov 2017, 12:46

cancellation of contract

it seems like the only thing that is working at Vodacom is the automate reply that said you will be contacted it seems like you have to resend all your staff to a customer care course as you don't know how to handle your complaints I need to cancel me contract asap call me

0
Replies (2)
Vodacom
Vodacom's reply05 Nov 2017, 06:15
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Nov 2017, 12:15
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team