MM
Maryke M
1 reviews | Active since Apr 2016
01 May 2023, 22:55
Cancellation of contract
I did send a email to give my 30 day notice for sell phone contract +***9. Please advise if this is received. And that there will not be any more deductions of R70 per month form end of May and that it will be remove from my portal.
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Vodacom's replyOfficial
02 May 2023, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 May 2023, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team