1 reviews | Active since Jun 2016

01 Jun 2016, 13:22

Cancellation of Contact - NO HELP!!!!!

<p>Been trying to cancel my Vodacom contract since end of February month already.</p> <p>Contract was suppose to expire on the 22nd of May but yet Vodacom will not follow through with my request.</p> <p>Was offered the 2gig data contract for 12months and was told it would be activated on the 1st of May.</p> <p>Today is the 1st June and yet NOTHING!!!!</p> <p> </p> <p>But yet they are every ready to charge me twice for Smart S Line Rental / Quick Sim / Calling Line ID on one invoice, when I have asked them to cancel this??? </p> <p> </p> <p>Tried calling the call centre only to always get poor excuses of their systems being down and they would contact you back which never happens!!!</p> <p> <br />Totally Unacceptable!!! And this is why I do no longer want to have ANY dealings with Vodacom!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2016, 09:08
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

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