TT
Tsundzuka T

1 reviews | Active since Jan 2019

05 May 2025, 10:22

Cancellation of contact and refund

I would like to raise that i have cancelled my contract with Vodacom and they are still debiting me R85 and have taken away my R90 airtime before expire date. My Name is Tsundzuka Tlakula cell number ***. Can someone assist me to get my money back of R85 and R90 something airtime. The lady that assisted me to cancel contract was very rude and told me that she will make sure that i loose all vodacom benefits because am not renewing contract.

0
Replies (2)
Vodacom
Vodacom's reply05 May 2025, 12:11
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
TT
Tsundzuka T's update08 May 2025, 15:01
Reviewer Update
Good day,

PLease note that am still Getting invoice on my contract and i only received R85 and my R90 Airtime taken away is not yet reflecting on my *** vodacom number