IT
Isabel T
1 reviews | Active since Jun 2017
09 Sept 2020, 09:10
Cancellation of Cellphone Insurance
I cancelled my Cellphone Insurance 2 months ago and I am still being billed for it. How many phone calls does one have to make to finally get it cancelled???????
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Vodacom's replyOfficial
09 Sept 2020, 10:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 10:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team