1 reviews | Active since Aug 2016
Cancellation of cellphone contract with vodacom
<p>I have been a contract holder with Vodacom for many years and have not experienced any problems with them but recently i called in to cancel my existing contract which expires on the 27 february 2017 which is 6 months away as I am currently unemployed and is by no means eligiblr to pay the contract let alone a cancellation fee. The consultant i spoke to advised me that i cannot cancel my contract and would be liable for the cancellation fee. with this i would like to cancel my contract without paying cancellation fee with immeditate effect.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Your query has been attended to and I hope I have been able to provide the best solution possible.
Regards,
Cassandra
Dear Customer,
Your query has been attended to and I hope I have been able to provide the best solution possible.
Regards,
Cassandra
