Hellopeter
Share Your Experience
SM
Steve M

1 reviews | Active since Sept 2014

12 Oct 2017, 16:16

Cancellation of cellphone contract

Bad experience

0
Replies (3)
SM
Steve M's update12 Oct 2017, 16:56
Reviewer Update
On the 09 October 2017 I called vodacom cancellation department to cancel my contract but service provider advise me to take contract of R200 airtime+1GB dat for R139 p/m but everything was a big **** when I receive email of confirmation and now other service provider did wanna help to cancel this contract can you please help me.
Vodacom
Vodacom's reply13 Oct 2017, 06:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Oct 2017, 11:25
Official

Good Day Steve,

Thank you for taking the time to voice your concern.

Kindly note that this matter was addressed. Email confirmation was sent to your gmail address.

Regards

RO