Cancellation of bundled number on old contract : ***

Good Day.

Prior to 29 August i phoned the vodacom cancellations department from my phone on *** to give notice on termination on one of my lines that was bundled on my contract due to a bundled deal from old contract.

After i done the contract upgrade on my line ( at vodacom the grove mall) i noticed i am still been billed for line which i cancelled. Month passed and i still noticed i been invoiced for line which i requested to be cancelled after 2nd phone call... I then attempted to send email to both *** and *** via email... and upon checking my statement as of today 2020/11/10 it still shows i have not been refunded.

Please contact me on 082 071.... number The line i cancelled *** - sim no activity well over 6 months (lost sim) Sold off phone to old work collague.