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melissa.van.den.berg melissa.van.den.berg

1 reviews | Active since Jul 2017

08 Mar 2019, 15:16

Cancellation of additional lines at Vodacom, no answer on ***

I have been holding on for 40 minutes trying to cancel lines on my contract. Just dont come right to get through. How do I cancel as Vodacom also doesnt respond to my emails / letter either?

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Replies (2)
Vodacom
Vodacom's reply08 Mar 2019, 15:31
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team 
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melissa.van.den.berg melissa.van.den.berg's update13 Mar 2019, 10:17
Reviewer Update
i did phone your ********** and hold on for ever and dont get through. I want vodacom to call me and cancel as I am the customer