CANCELLATION OF A CONTRACT 4 YEARS GOING

Item: Vodacom
Rating: 1
Author: 5

How is it near impossible to cancel a contract that expired 3 years ago with Vodacom. Usually it is Telkom that's the problem but Vodacom is absolutely taking the cup here. None of their "so called online services actually help including the least programmed AI bot". Even if you do try to call them miraculously no one is available to take your call ALLLL THHHEEE TIIIIMMME.

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Replies (1)

Vodacom's replyOfficial

07 Apr 2026, 12:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 Apr 2026, 12:27

Official