Cancellation not processed, rotten ,bad service.

<p>Requested to cancelle my account in May 2015, they gave me a settlement which I paid on the May 25th 16, on that same day they still debited my account, a full premium, i received a cancealltions form which , I filled in and signed with a copy of my Id,as requested, Vodacom ignored my request to cancell and is debiting till date, i am fed up with your poor customer service as well , i held on line for cancellation for 35 min, sies , skaam julle , all the more I want to cancel with you, Im the bank now about to stop your debit order, any further debits and I'll be taking legal action, spoke to Olweto, who dropped my call , spoke to Carmen, who was also of not assistance at all , transferring my call and it dropped again, cancel my account with immediate effect, and refund all monies debited , after I paid you setellement.</p>