Cancellation not processed

Item: Vodacom
Rating: 1
Author: Debbie D

I am once again faced with brick wall after brick wall.... I cancelled my contract at the end of March and am still being debited. I emailed both customer care and cancellations last week Tuesday and still have not received a response.

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Replies (1)

Vodacom's replyOfficial

09 Jun 2020, 14:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply09 Jun 2020, 14:13

Official