Cancellation not processed

Vodacom you service is the worst.<br> I send the cancellation letter in Dec, I phoned on the 6th Jan and did the cancellation over the phone because Vodacom apparently did not received my letter.<br> I once again phoned Vodacom today to follow up that my contract was cancelled and changed to prepaid, 45 minutes on the phone with no results. I am cancelling my debit order, I will not be paying for a service that I have requested to be cancelled, was transferred to 7 different people no assistance from your staff.<br> Please see to it that the above are actioned as requested TODAY.<br> <br>