SB
Sharleen B
1 reviews | Active since Jan 2018
07 Jul 2020, 10:06
Cancellation not done on lines
I cancelled 3 lines - paid a premature cancellation fee on all 3 and only 1 has been cancelled - you battle to get through and still today out of the 3 only 1 is cancelled
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Vodacom's replyOfficial
07 Jul 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team