JR
Jay R
1 reviews | Active since Nov 2023
10 Nov 2023, 14:49
Cancellation not done
I called in for cancellation on 7 September 2023 and Im still being billed.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Nov 2023, 10:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Nov 2023, 10:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JR
Jay R's updateReviewer Update
25 Oct 2024, 12:19Kindly note to date I am being harrassed on this issue
JR
Jay R's update25 Oct 2024, 12:19
Reviewer Update
Kindly note to date I am being harrassed on this issue
JR
Jay R's updateReviewer Update
30 Oct 2024, 08:42Please can Vodacom contact me urgently
JR
Jay R's update30 Oct 2024, 08:42
Reviewer Update
Please can Vodacom contact me urgently