Cancellation not done as requested

Item: Vodacom
Rating: 1
Author: M L

Good day I would like the lady of vodacom to call me again She assist with this complain I am a elderly my cell contract is suppose go on prepaid and the upgrade was suppose to be reverse . I see nothing of that happen yet

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Jan 2025, 08:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Jan 2025, 08:16

Official