JK
Jane K
1 reviews | Active since Mar 2019
25 Apr 2019, 15:25
CANCELLATION NOT DONE
Cancelled Blackberry service but still being billed for it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Vodacom's replyOfficial
25 Apr 2019, 15:40 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Apr 2019, 15:40
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Apr 2019, 17:01 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have cancelled the Blackberry service and credited the Account which will reflect on the May 2019 Statement. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Apr 2019, 17:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have cancelled the Blackberry service and credited the Account which will reflect on the May 2019 Statement. Regards Consumer Website Team
Best regards,