1 reviews | Active since Apr 2018
Cancellation not actioned
I asked for my contract to be cancelled, I have paid the early cancellation fee and emailed and the proof of payment and emailed the signed quotation. I have yet to receive any confirmation of cancellation. I have emailed twice and still no cancellation of contract. Please cancel the contract immediately. Bianca Schaal
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,