MJ
MICHELLE J

1 reviews | Active since Nov 2015

01 Mar 2017, 11:45

CANCELLATION - NO SERVICE

<p>I have been trying to get hold of Vodacom's cancellation department for two days now on ********** with no answer. Everytime I phone I am holding for 15-20minutes and I've phoned at least 8times already.</p> <p>After all disappointments through Vodacom I will never come back! I want to cancel my contract a.s.a.p.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2017, 11:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Mar 2017, 14:11
Official

As per our telephonic discussion this query has been resolved.

Regards,

R. Maart