aJ
anastacia J
1 reviews | Active since Oct 2013
02 Dec 2020, 10:31
CANCELLATION NIGHTMARE
I have been calling your customer care since September to cancel my contracts and up till now you are still debiting my account!! I have been calling your customer care every week to cancel and nothing happens! IS THERE SOMEONE THAT KNOWS WHAT THEY DOING AT VODACOM????
You are a bunch of *******! I expect a damn refund for the past three months deductions as these contracts ended in June already! If I see one more debit from Vodacom, I will reverse it and take you to CCMA and thats a damn promise!
Sort your **** out and stop robbing people
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Vodacom's replyOfficial
02 Dec 2020, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team