RD
Ruan D
1 reviews | Active since Nov 2014
28 Aug 2023, 09:18
Cancellation nightmare
Me and my Wife have been trying to cancel our vodacom fibre for 6 months now, we are continuously met with arugant customer service employees, they speak to you as if you are a dog, they want us to pay the full amount of the months left with a cancellation fee extra
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Vodacom's replyOfficial
28 Aug 2023, 09:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2023, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RD
Ruan D's updateReviewer Update
01 Sept 2023, 11:24Still on progress, but getting better service, would love to put a voice note on here of the rude employees of Vodacom, if all is not sorted today, Ill post a link for everyone to listen to the rudest employees.
RD
Ruan D's update01 Sept 2023, 11:24
Reviewer Update
Still on progress, but getting better service, would love to put a voice note on here of the rude employees of Vodacom, if all is not sorted today, Ill post a link for everyone to listen to the rudest employees.