BM
Byron M
1 reviews | Active since Feb 2020
12 Aug 2020, 13:46
Cancellation nightmare
The sales rep misinforms you of what is going to happen, I submitted an application for approval but then get sent a router. Very strange how your processes work. I have been trying to make contact with someone to assist me since last week but all your consultants give me the run around. I just want you to stop cancel fibre application!
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Vodacom's replyOfficial
12 Aug 2020, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team