LA
Lauren A
1 reviews | Active since Sept 2014
09 Feb 2024, 10:55
Cancellation Nightmare
I have now had it with trying to get a contract cancelled. I keep getting transferred from 1 department to the next, from cancellations I get transferred to billing to tell them to update the system and back again and no one answers then I end up calling back and having to start over again. It's so damn frustrating because I have been trying since end of January to cancel this damn thing and it just cant get cancelled!!!! CAN SOMEONE PLEASE JUST CANCEL THIS DAMN THING FOR ME
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Feb 2024, 12:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2024, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
