LA
Lauren A

1 reviews | Active since Sept 2014

09 Feb 2024, 10:55

Cancellation Nightmare

I have now had it with trying to get a contract cancelled. I keep getting transferred from 1 department to the next, from cancellations I get transferred to billing to tell them to update the system and back again and no one answers then I end up calling back and having to start over again. It's so damn frustrating because I have been trying since end of January to cancel this damn thing and it just cant get cancelled!!!! CAN SOMEONE PLEASE JUST CANCEL THIS DAMN THING FOR ME

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2024, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team