PP
Poobalan P

1 reviews | Active since May 2013

11 Feb 2017, 09:48

Cancellation Letter

<p>I have been trying since the end of January to get a settlemt cancellation letter but have been transferred from one department to the next. </p> <p>Hoping with the post, there will be a solution</p>

0
Replies (3)
Vodacom
Vodacom's reply11 Feb 2017, 11:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

PP
Poobalan P's update13 Feb 2017, 17:31
Reviewer Update

How many days actually is "due course"

I have been trying since the end of January to get a settlemt cancellation letter but have been transferred from one department to the next.

Hoping with the post, there will be a solution

PP
Poobalan P's update17 Feb 2017, 09:10
Reviewer Update

Still no response from Vodacom!!!

7 Days later