MH
Mandy H

1 reviews | Active since Jul 2016

17 Jan 2017, 15:10

Cancellation Letter

<p>31 Oct 2016 my contract with Vodacom finished, since then I have received numerous calls and sms's stayin I owe over R600, my latest credit report shows I owe R398. I ower nothing, eveyrthing has been paid in full. I have changed service providers since then and want my ITC clear. I have been emailing and calling for 3 months to get one simple letter. What is the problem???? I will never ever be a Vodacom client again, </p>

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Replies (1)
Vodacom
Vodacom's reply17 Jan 2017, 15:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team