CL
Cheryl L

1 reviews | Active since Feb 2017

06 Apr 2023, 16:51

CANCELLATION IS IMPOSSIBLE

CANCELLATION is impossible, I have left the country and started 1,5 months before leaving to cancel accounts and I am still getting bills. There is no way of speaking to anyone that can actually cancel. 14 phone calls later and still I am been billed. No email address to talk to an actual person beside customer care. After dealing with them for 25 yrs now you see what they really about

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2023, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team