Cancellation impossible

I've been trying to close a Vodacom contract for the past 4 months, this contract ended in 2023. Your call centre staff have been less than useless, multiple promises of the account being closed to we'll phone you back, not once has a call beeen returned. Instead you continue billing me every mont, if only your cancellations department had the same efficiency as your billing.

You should perhaps be asking why loyal clients of 25+ years are cancelling.

Please contact me urgently to cancel thisa account, alternatively I will cancel the debit order instruction from my side and wait for your legal department to summons me to court.