CF
Charlene F
1 reviews | Active since Jan 2022
26 Aug 2025, 14:34
Cancellation ignored
I cancelled a contract in June to have the final debit order in July. The debit order went off in August and I am not getting through to a consultant to assist with this matter. I'm frustrated abd disappointed
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Vodacom's replyOfficial
28 Aug 2025, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team