AN
Angie N
1 reviews | Active since Nov 2020
12 Nov 2020, 12:48
Cancellation Hell
I've been trying to cancel my Vodacom subscriptions for data and airtime no avail, called in twice and every time promised that its processed . Branches says they dont process cancellations...what the hell!!! I just need my cancellations processed am I bound by force now...
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Vodacom's replyOfficial
12 Nov 2020, 13:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team