AN
Angela N

1 reviews | Active since Mar 2015

26 Sept 2022, 13:09

cancellation **********

I need to cancel my contract because you went behind my back and added amount ot be debited without my consent. I have been tolerating it but now you crossed the line, I pay R 250 per month, but here you are charging over R 5000 to cancel so i don't have to e dealing with you anymore. Like i'm honestly tired of the abusive relationship, i agreed to R 250, i did not say i am okay with R 540 going off my account.

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Replies (1)
Vodacom
Vodacom's reply26 Sept 2022, 16:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team