SM
Sydel M
1 reviews | Active since Aug 2023
07 Dec 2025, 09:41
Cancellation
My contract has ended with Vodacom a long time ago . I did call up and ask for them to cancel it but I am still receiving invoices which is nonsense . How many times must I call to get it cancelled? I did try emailing them recently to get this sorted out but they have this bull**** Tobi which asks for my Vodacom number and a one time pin which I don’t have anymore and regardless of the emails I send , no one bothers to assist me or to even pick up the email I sent and call me . All I ever received was that stupid Tobi support services which is no help to me . I can’t even get contracts anywhere else because it always pick up that I have a contract with Vodacom ! This is bull****
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
07 Dec 2025, 09:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2025, 09:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
Sydel M's updateReviewer Update
07 Dec 2025, 09:58How are you going to contact me without even having my contact number? You need to email me and then I will give u my number
SM
Sydel M's update07 Dec 2025, 09:58
Reviewer Update
How are you going to contact me without even having my contact number? You need to email me and then I will give u my number
Vodacom's replyOfficial
07 Dec 2025, 12:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2025, 12:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
Sydel M's updateReviewer Update
10 Dec 2025, 01:29Vodacom you guys are pathetic! You got someone to call me just to ask for my ID number and to confirm my details and then the lady says she will call me back in a few minutes , the whole day went and no one called me ! What bull**** is this honestly? I must beg you to just do a cancellation when my contract has ended
SM
Sydel M's update10 Dec 2025, 01:29
Reviewer Update
Vodacom you guys are pathetic! You got someone to call me just to ask for my ID number and to confirm my details and then the lady says she will call me back in a few minutes , the whole day went and no one called me ! What bull**** is this honestly? I must beg you to just do a cancellation when my contract has ended
